enquiry@oio.sg
Privacy Policy
OIO Holdings is committed to protecting your privacy. This data protection and privacy policy sets out how we may collect, use, disclose or otherwise process your personal data and protect the information we receive from you through this website.
Cookies
Our website (along with many others) generates “cookies”, which are special files collected by our servers that identify you or your computer whenever you visit the site.
Your browser includes instructions to allow you to establish certain settings on your computer to warn you before a cookie is stored, block all cookies or erase cookies from your hard drive, if you wish to do so. If you do decide to disable cookies, you may not be able to access some areas of our website. By continuing to use our website without changing your settings, you consent to our use of cookies as described above.
Our website uses both session cookies and persistent cookies. The use of cookies is to improve the functionality of our website and your experience when using it. Session cookies enable you to navigate from one page to another within our website and any information you enter to be remembered. These cookies do not record data permanently and are not stored on your computer’s hard drive. Therefore, once you close your browser, your computer deletes the cookies.
On the other hand, persistent cookies allow our website to remember your preferences and settings when you visit our website in the future. Persistent cookies expire after a set period of time.
Cookies are used in the following ways on our website:
We use a session cookie in our contact forms to allow you to contact us via our Website.
We use persistent cookies and session cookies in our content management system to enable the Website to work effectively and to remember your preferences and settings.
We use Google Analytics to provide us with information about how you use our website. We use this information to compile statistics and to help us to improve our website and the services we offer. Google uses cookies as part of this process to collect anonymous information, including the number of visitors to the website, where they have come to the website from, the pages they visit and the length of time they have spent on the website. Online Application System – We use session cookies on our online application system to assist in the navigation around the site.
We use session cookies on our online application system to assist in the navigation around the site.
Log Information
When you access our website, our web servers automatically record in a log information that your browser sends. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
Information Collected
This website does not automatically gather personal information that can identify you when you browse the site. Any personal information we receive must come from you, for instance when you send us e-mail or submit an electronic form in a secured part of our website.
We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
We may collect and use your personal data for any or all of the following purposes:
Managing and administering our relationship with you, your company or organisation including keeping records about business contacts, services and payments so we can customise our offering for you, develop our relationship and target our marketing and promotional campaigns
Sending emails, newsletters and other messages to keep you informed of developments, market insights and of our services
to check the website and our other technology services are being used appropriately and to optimise their functionalityto check the website and our other technology services are being used appropriately and to optimise their functionality
Protecting our information assets and technology platforms from unauthorised access or usage and to monitor for malware and other security threats
Any other purposes for which you have provided the information and any other incidental business purposes related to or in connection with the above.
We may disclose your personal data:
- where such disclosure is required for performing obligations in the course of or in connection with our provision of the products and services requested by you; or
- to our subsidiaries, associated companies or affiliate companies; or
- to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above-mentioned purposes.
We will also disclose your personal data to government authorities if we are forced to by law.
We may also disclose your personal information to anyone else that has a right to it under Singapore law so long as they can prove they have the authority to do so.
Withdrawing your Consent
The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to us.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
In general, we shall seek to process your request within fourteen (14) business days of receiving it. Should you decide to cancel your withdrawal of consent, please inform us in writing by submitting your request in writing or via email to us.
Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.
Access to and Correction of Personal Data
If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to us.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. In general, our response will be within seven (7) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request.
If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the law).
Protection of Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption, use of privacy filters, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
We generally rely on personal data provided by you. In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us in writing or via email.
Retention of Personal Data
We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.
Transfer of Personal Data Outside of Singapore
In the course of our business, we may require to transfer your personal information outside of Singapore as OIO Holdings operate in other jurisdictions too.
Effect of Notice and Changes to Notice
This policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
We may revise this policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
Links to Third Party Websites
Our website and other communications may, from time to time, contain links to and from the websites of others. The personal data that you provide through these websites is not subject to this privacy notice and the treatment of your personal data by such websites is not our responsibility.
If you follow a link to any other websites, please note that these websites have their own privacy notices which will set out how your information is collected and processed when visiting those sites.
Contact Us
If You have any questions or complaints about our Privacy Policy/Data Protection, please contact us at:
OIO Holdings Pte. Ltd.
16 Arumugam Road #01-03 LTC Building D Singapore 409961
Email Address: enquiry@oio.sg